Complaints Procedure

If you wish to register a complaint, please contact us in writing or by telephone to the following address:   

The Complaints Officer

                     Cornerstone Finance

                     Unit E, Copse Walk

                     Cardiff Gate Business Park

                     Cardiff

                     CF23 8RB

Tel no:        02921 660 550

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address:    The Financial Ombudsman Service

                     Exchange Tower

                     London

                     E14 9SR

Tel no:        0800 0234 567